NCBA Group Thursday closed fourteen branches across the country due to Covid-19, which continue to hurt business activities across the globe.
Nine branches were previously owned by NIC bank while five belonged to CBA before the two lenders merged.
In a public notice, the lender said Central bank of Kenya had given it green light to shut down the branches, seven of which had be closed temporarily since April 1, 2020.
NCBA Group Managing Director, John Gachora said the proposed actions will enable the bank accelerate merger synergies, create operational efficiencies and enhance service delivery.
“NCBA has selected branches in locations where they are co-located or in close proximity to each other. The branches will be merged with the impacted branches ceasing operations with effect from close of business July 4, 2020,”said Gachora.
“Our intention is to merge operations into one branch per site while ceasing operations in the other.”
The lender had plans to open 15 new branches across the country as part of efforts to increase its national footprint.
In Nairobi the affected branches are Village Market Mall (Ex-NIC), KMA Center, Upperhill (Ex-NIC), Hilton Agency along watalii street( Ex-CBA) and Galleria Mall (Ex-NIC).
In Mombasa, the bank will close Harbour house, Moi Avenue (Ex-NIC) and Changamwe Airport Center (Ex-NIC).
Thika town customers will not get services at Thika Arcade (Ex-NIC), CPA center (Ex-NIC) and Thika Road Mall (Ex-CBA)along Thika Super highway.
Others are Mbolu Malo road)Ex-NIC) in Machakos, Settlers Stores building(Ex-CBA) in Nanyuki, Watatu development limited (Ex-CBA)in Diani, Zion Mall(Ex-NIC) in Eldoret and Union Place in Meru(Ex-CBA).
“We encourage customers to use alternative banking channels including digital and online,” said the lender.
Staff members from affected branches will be redeployed to other branches or business units within the bank.
