StarTimes has announced complete roll out of its after sale service centers across Kenya in line with its key strategy of entrenching reliability in quality service offering.
The pay tv service providers says the strategy has helped it retain and add new subscribers in the market since it launched in the country.
It prides itself over a team of highly skilled technicians with years of experience in installations and repair of decorders and satellite dish.
“StarTimes Aftersales team ensures that their customers are satisfied even after their purchases,” the company said in a statement.
StarTime said its company values of transparency and excellent client service has allowed the firm to expand and extend its offering throughout the country and all other regions
“We are available 24 hours a day. In all regions of the country. From the minute you call to the final breakdown repair, we follow through and provide complete support.”
The pay tv service provider’s after Sales Service provides rigorous response follow-up with all operations carried out, traceable and logged in a report file.
“We seek to provide our subscribers with complete peace of mind when it comes to looking after your installations,”
It also has a preventive maintenance department on hand for the annual servicing of subscribers installations be it to install the decoder for own house, or company.
You can reach StarTimes Aftersale experts’ through call 0719077077 so that you can be assigned a technician who is near you.
Similarly, you can visit its website at www.startimes.co.ke to find a technician near you as well as their specific contact detail.