Businesses will now experience an increased access to a converged application service with the newly launched digitized telephony solution dubbed ‘MTN Managed Internet Portal Private Branch Exchange (IP PBX) ‘service aimed at cost reduction in capital expenditure,efficiency in maintenance and cost effective network access.
Speaking at a Nairobi Hotel the Managing Director, MTN Business Kenya, Tom Omariba,said that the service is an advanced combination of technologies that delivers innovative telephony to businesses over an IP service and will see businesses significantly reducing capital expenditure, maintenance and total network costs, while simultaneously increasing access to converged applications .
“The future is really here and it’s integral to today’s world. Convergence brings data and voice, IP and GSM together and is driven by increasingly mobile employees, the trend for staff to be always available, greater work pressure that demands instant answers and the need for more efficient collaboration to make informed decisions.” said Omariba.
The global communication partner said that the new software , an advanced version of PBX features like the real-time management, businesses will be able to manage users and efficiently monitor and manage services as opposed to the previous version which has since become outdated.
“With the shift to Internet Protocol-driven networks, the possibility of replacing outdated communication technologies with software-driven solutions has become a distinct reality. Nowhere is this potential better realised than with the PBX. The center of telephony for many companies, the PBX – or Private Branch Exchange – is traditionally a hardware device which manages the internal communications of a private organisation. As voice over Internet protocol (VoIP) matures, the hardware PBX has become increasingly irrelevant. All of its functions can be replaced by software, while a range of additional functionality can be introduced, “said Omariba.
The Minister for Information, Communication and Technology, Samuel Poghisio, noting the success in the industries through provision of data said the launch is a step ahead for the government to have established a unified licensing regime for service providers.
“Unified Licensing regime was the best way forward for the government as now businesses have a conducive environment in the telecommunication industry to provide different communication services” said Poghisio.
On his part Bitange Ndemo, the PS in the ministry, said the government was in the move to ensure that the LTE spectrum will be distributed across the country but called on the service providers to provide content so that the spectrum does not go to waste.
Omariba also noted that more applications have been advanced to suit different needs which he said will go along way to facilitate an increased number of integrated applications that will enhance collaboration and cost effectiveness of the service.
“The Managed IP PBX has built-in, cost-effective routing, evaluating each outgoing call and selecting the most appropriate breakout point to further reduce costs,” he said.
He added that stringent security measures and a controlled environment has been ensured for optimum performance of the company’s core Network infrastructure coupled by availability and reliability for the benefits to the users.
“These include stringent security measures and a consistently controlled and monitored environment for optimum performance of infrastructure. And with MTN Managed IP PBX, customers can be assured of hassle-free convergence, “said Omariba.
Noting the evolution in the system, Omariba said MTN Business will remain at the forefront of innovation – lowering costs and increasing efficiencies in the local workplace as the IP and GSM networks can now be merged.